Privacy Policy
This Privacy Policy describes how Imagen Austral Productions collects, uses, and discloses your personal information when you visit or use our online platform and services. Imagen Austral Productions is committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.
Information We Collect
We collect information in several ways:
Information You Provide to Us:
We collect information that you voluntarily provide to us when you interact with our site. This may include information you provide through contact forms, registration processes, inquiries about our services (Video Production, Post-Production, Editing, Color Grading, Sound Design, Corporate Videos, Commercials, Documentary Production, Animation, VFX Services), or any other direct communication. This information may include your name, organization name, and details related to your project or inquiry.
Information Collected Automatically:
When you visit or use our site, we may automatically collect certain information about your device and usage. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how users interact with our site and services.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to collect information about your browsing behaviour on our site. Cookies are small data files placed on your device. We use cookies to remember your preferences, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Maintaining Our Services: To operate, maintain, and improve our online platform and provide the services you request, such as responding to inquiries or facilitating project discussions related to media production.
Communication: To communicate with you, respond to your questions, and provide updates about our services.
Analytics and Improvement: To understand and analyze how our site is used, which helps us improve functionality, performance, and user experience.
Marketing and Promotion: To send you promotional materials or information about our services that may be of interest to you, where we have the legal basis to do so (e.g., with your consent).
Compliance with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, marketing assistance, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which they were engaged.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted over the internet.
Your Data Protection Rights
Under applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:
The Right to Access: You have the right to request access to the personal data we hold about you.
The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
The Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
The Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes applicable law.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.
International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Argentina and choose to provide information to us, please note that we transfer the data, including personal data, to Argentina and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Children's Privacy
Our online platform is not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us by postal mail at:
Imagen Austral Productions
1845 Fitz Roy
Floor 3, Suite A
Ciudad Autónoma de Buenos Aires, C1414
Argentina